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AirSend service will reach End of Life (Dec 31, 2022) and is going open source. Please export your channel data (actions, files, wiki, and messages) from AirSend for safekeeping.
October 28, 2020
AirSend’s Latest Updates: Shortcuts, Speed Improvements, and Choice in Power App Rendering
Month: October 2020
We hope you are doing well and staying safe! Here are some significant improvements to AirSend we’ve made recently. All of these improvements are made to enhance the user experience.
Shortcuts for Toggling Left and Right Side Bars
For our power users, we know your hands are always on your keyboard. So, we made it easier for you to toggle between AirSend’s left and right sidebars. Typing “[“ minimizes the left sidebar. Typing “]” minimizes the right sidebar.
Refresh Conversations with Shortcuts
Another tip for our power users who mainly use the keyboard is refreshing conversations with a shortcut. Type “cmd/ctrl + R,” and your conversation will be refreshed.
Refresh and Sync Messages on AirSend After a Period of Inactivity and Network Loss
Type “alt + shift + R” to refresh AirSend. This is a simple and easy-to-use shortcut.
Speed Improvements
In our AirSend update, we also made speed improvements. It is now faster to:
Switch between channels
Load channels
Channel refresh rate
Choice in Power App Rendering
Users can use choose between software acceleration and hardware acceleration to power the app rendering. The difference between software and hardware acceleration is that hardware acceleration, also known as graphics processing, is performed on specialist hardware on the graphics card instead of the main CPU software.
What’s Next?
We’re ecstatic about the progress we’ve made, but our journey is far from over. Stay tuned for our next AirSend update, where we will reveal more improvements.
If you haven’t signed up for AirSend yet – sign up now for free lifetime access to AirSend Pro. Or, if you have anything you’d like to share about your AirSend experience so far, please fill out this quick survey to help us make AirSend even better for you.
How you can use AirSend, an all-in-one collaboration tool, to easily grow your business.
If you’re a business that works with clients, you’ve probably experienced the frustration of trying to find a digital workspace that lets you easily work with people outside your organization. All you want to do is communicate and collaborate with your client in an easy-to-use space. Is that too much to ask?
No, it’s not. AirSend makes it easy to add external clients to Channels, unlike the more complicated process needed with apps like Slack or Microsoft Teams. And with a simple, elegant interface and the ability to customize Channels with your own logo and background, AirSend looks much more professional than social media sites like Discord or Facebook.
Once you’ve added your client, you can send messages, have voice/video calls, share and organize files, create tasks, and keep notes all in one place.
The rest of this blog post is going to show you just how easily you can start working with a client in AirSend so you can spend more time on growing your business and less time trying to figure out technology.
How to Start Working with a Client in AirSend
Before you start the process of working with a client in AirSend, you need to have an AirSend account. You can get AirSend Pro free for one year if you sign up for your account before November 15 by clicking the button below.
After you have an AirSend account, working with a client is as easy as following these five simple steps:
1) Create a Channel, or you can invite people to a preexisting Channel.
Create a Channel.
2) Click on the People icon, then click the button that says “Add New Member” and enter the client’s email address.
Add your client.
3) The client will receive an email which will invite them to create an account.
Your client will receive an email.
4) If the client creates an account through a simple 1-step process, then they will have direct access to the Channel and any files, notes, actions, and messages that are in the Channel.
They can create an account through a simple 1-step process.
5) However, if they do not create an account, you can still work with the client by sending messages to them using the “Post message and send an Email” button in your Channel.
You can also send messages to clients via email in AirSend Channels, and clients can respond by email.
As you can see, it is very easy to work with a client using AirSend. The simplicity for you both you and your clients means you can pay more attention to them and their experience instead of wasting time figuring out the ins and outs of the more complicated apps that are out there.
What has your experience with digital client collaboration been like? Let us know in the AirSend Feedback Channel!
Did you know AirSend is an amazing tool for accountants? What does AirSend have to offer that other collaboration apps can’t? Well, for starters, we have an amazing file server. There is no need to connect with personal file drives. Instead, accountants/clients can create and upload folders/files, and they will be stored on our AirSend servers. Of course, there are other features that AirSend offers that is perfect for accountants and clients, but today, I want to talk more about our superb file server. I will share with you how to set up the perfect file structure for accountants and clients.
AirSend Central File System
Here is a video of AirSend’s central file view. As the name implies, the central file view is where users can view ALL folders and files from shared channels, deleted channels, and channels the user created.
If a user uploads a folder/file through the central file view, it will automatically appear in the channel and vice versa. This feature is perfect for accountants who work with many clients and would like to view all their files from one place rather than multiple channels.
In-Channel File View
Another great thing about AirSend’s file structure is that accountants and clients can create folders within folders inside of an AirSend Channel. Create the perfect accounting template for clients, and get work done faster with an organized file view inside your channel! No more scrolling through endless folders just to find the right file. Everything is found with a click of a button with AirSend.
You can also move folders to another folder- and the same with files. So you see, AirSend provides the perfect file structure for accountants. Accountants and clients can collaborate and view all essential files through organized folders, making it super easy to find anything.
Remote work is increasing in today’s world. Companies are developing incredible collaboration platforms that enable seamless productivity. In this blog post, we are going to focus on collaboration tools for lawyers.
These days, lawyers need a reliable collaboration tool that enables the perfect setup for building a client relationship, planning trial strategies, and providing reliable communication via texting and conferencing. Here are four of our favorite collaboration tools for law firms.
We asked several lawyers on Reddit what their favorite collaboration tool was for working with clients. Office 365 was the most highly recommended tool. PowerPoint, especially, is the most used tool for working with clients. After which come Word and Outlook.
I am sure, as you know, PowePoint is the go-to professional tool for presentations. PowerPoint is also helpful for conferencing with other lawyers to layout a trial strategy. Another thing that lawyers love is the redlining feature in Word- which is super useful when writing out contracts.
Pricing
Here is the pricing for Office 365 for Business
Basic Plan: $5.00 user/monthly
Best for businesses that need easy remote solutions
Standard: $12.50 user/monthly
Perfect for businesses that need full remote and collaboration tools
Premium: $20.00 user/monthly
Excellent for businesses that require secure remote work solutions
ClaimMaster is a software tool for patent proofreading and analysis. The software automates patent documents’ error-checking, allowing you to create internally consistent and well-written patent applications. Also, ClaimMaster streamlines numerous patent prosecution and litigation tasks. In addition to proofreading, ClaimMaster also features
Find missing antecedents in claims
Find claim terms without support in the patent specification
“ClaimMaster is a quick and easy tool for ensuring patent claims are free of errors as well as aiding in many other patent drafting and prosecution tasks.”
Gabriel Olander, Sr. Patent Counsel, Rambus.
Pricing
ClaimMaster is a 30-day free trial. Here is the pricing after the free trial
AirSend is a streamlined work collaboration tool designed for lawyers, real estate agents, and accountants. We shine in file management and we are available on all devices. Being available on all devices allows lawyers and clients to always stay in the loop with each other.
AirSend’s file management includes creating, downloading, organizing, and deleting files/folders. There is also a central file view in AirSend where users can see ALL their files and folders from all their channels. Aside from file management, we also feature
AirSend also allows you to share everything from one location. Additionally, clients do not need an account to communicate with their lawyers. Instead, clients can communicate with their email, and their message will magically appear in AirSend.
Evernote is an app designed for note-taking, organizing, task management, and archiving. With Evernote, lawyers can work anywhere, capture what matters, take notes, and find everything fast. The collaboration tool features
App integration
Gmail
Outlook
SalesForce
Google Drive
Slack
Teams
Document scanning
Web clipper
Taking notes
Pricing
Here are the pricing plans for Evernote
Basic: Free
Premium: $7.99/monthly
Business: $14.99 user/monthly
The great thing is that lawyers can sync everything, which is crucial for taking sensitive notes or making out claims/contracts. Evernote is a great tool to turn answers into actions. Finally, the tool offers templates, which is perfect for planning out trial strategies. These are our favorite collaboration tools for lawyers.
How easy is it to work with outside clients in Microsoft Teams and AirSend?
If you’re a business that works with clients, you’ve probably experienced the frustration of trying to find a digital workspace that lets you easily work with people outside your organization. While AirSend makes it easy to add external clients to Channels, the process is more complicated in apps like Slack or Microsoft Teams.
In this blog post, we’re going to show you how you can work with a client in Microsoft Teams and how you can do it in AirSend.
How to Start Working with a Client in Microsoft Teams
1) Create a new team by clicking on the button that says Join or Create a team.
Create a team.
2) Click add more people after the team has been created and enter the client’s email address.
Add your client.
3) The client will receive an email which will ask them to create an Office 365 account if they do not already have one. The account creation process requires the creation of a password and asks for location and birthday information. It also contains an email verification by a code sent to the client’s email address.
These are the steps your client must complete.
4) Then there will be a screen asking for permissions for the entity which created the invitation (your business) to access the client’s basic information (email, image etc.)
Client steps continued.
5) After that the client will be taken to their new account and have access to the team which you created.
Your client will be taken to the workspace.
6) You can then message them, call them, upload files for them to access etc.
You can now interact with your client in Microsoft Teams.
How to Start Working with a Client in AirSend
1) Create a Channel, or you can invite people to a preexisting Channel.
Create a Channel.
2) Click on the People icon, then click the button that says “Add New Member” and enter the client’s email address.
Add your client.
3) The client will receive an email which will invite them to create an account.
Your client will receive an email.
4) Here is where AirSend differs from Teams. If the client creates an account, which is through a much simpler 1-step process, then they will have direct access to the Channel and any files, notes, actions, and messages that are there.
They can create an account through a simple 1-step process.
5) However, if they do not create an account, you can still work with the client by sending messages to them using the “Post message and send an Email” button in your Channel.
You can also send messages to clients via email in AirSend Channels, and clients can respond by email.
Either way, it is much easier to work with a client using AirSend as opposed to Microsoft Teams.
What has your experience been with working with clients in digital workspaces? Let us know in the AirSend Feedback Channel!
Everyone has their favorite workspace tool. However, there is a current reigning champion- Slack. Slack is the king of integrations and an easy-to-use workspace tool. However, based on several interviews we had with Slack users, Slack is not perfect. While the product is appealing and easy-to-use, several design choices make it challenging and annoying. We are going to do a deep-dive analysis of Slack’s workspace and how AirSend compares.
Slack WorkSpace: The Gist
Image from Google Images
The image above is a general layout of a new Slack workspace. On the left panel is where users will find all their channels and direct messaging. Labeled at the top is a button called “browse Slack.” In here is where you will receive a full-view of:
All unread messages
Direct messages
Mentions and reactions from every conversation
Saved items
Channel browser (where users can see all channels they can join)
File browser (where users can view all team files)
Full contact book and option to add people
Third-party integration apps
Among other things, Slack also features a list of shortcuts
Set reminders
Start a call
Create a post
Create code/ text snippets
Shortcuts from other apps
Calendar events
Polling
The Problems with Slack
These features seem like a lot, but Slack’s design shines in this area by compacting them into lists. However, there are other areas where Slack’s UI does not shine. One of which, of course, is the issue of switching between workspaces.
Based on our interviews, users who worked with clients had to switch between slack workspaces to get work done. There is, of course, the new feature of shared channels/workspace; however, it is not a solution to handling multiple workspaces. Instead, it is a substitute for an answer.
The issue with a shared workspace is that it can be challenging to share sensitive information with everyone seeing them. Sure, you can DM the person, but then there is difficulty finding which workspace the direct message sent.
The way shared workspaces work is simple. Workspace A and workspace B combine into one workspace. The combination of workspaces leads to shared channels. As reiterated before, having shared channels can be challenging to share sensitive information when you have everyone watching what you post.
Furthermore, notifications are useless when it comes to web browsers. According to the users we interviewed, receiving notification via the web browser is more complicated than receiving them via mobile phone. Notifications received via web need to be decoded to find which workspace the message is located.
Additionally, there are no read receipts, which is a nuisance when you have an active conversation. Finally, most users we interviewed felt that Slack’s mobile design is much easier to use when switching between workspaces and checking notifications. Now, let’s see what AirSend has to offer.
AirSend
AirSend is a workspace tool with a radically different design from Slack. Instead of having several different workspaces with many channels in each of them, we offer a simplistic channel design. Work gets done through the use of channels. AirSend’s channels feature built-in task management, file organization, and notebook. That’s it. Users who work with clients or other team members can get all their work done in one channel. There is no need to switch between various channels or workspaces to send the appropriate message.
AirSend solves the multiple workspace problem that Slack tries to solve. We take out the concept of multiple workspaces and provide only one workspace. In one workspace, users can create and join as many channels as they like.
The other solution that we provide that Slack does not is our notifications.
AirSend email notification
AirSend notifications let you know where your message is posted and what the message is. Also, users can reply to the notification from their email instead of jumping into AirSend to answer. Users who receive a notice via mobile can respond to the ping itself. AirSend also offers read receipts, reactions, and reminders to messages.
So, I know I threw a lot of information at you right now, and I have given you a lot to think. Instead of going back and rereading everything, here is a quick summary of what we went over. The beginning of this blog post discusses what a Slack workspace is and what it has to offer. A Slack workspace provides many features that are compacted into lists to make the product somewhat easier-to-use. Some of these features that user favorites are:
Creating reminders
Browsing channels
Full file browser view
However, there are some design issues with Slack that do make the product somewhat annoying to use. These issues are switching between workspaces, receiving notifications, and shared channels/workspaces. Switching between workspaces is problematic because it can sometimes confuse which workspace users need to be in, and there are too many clicks involved to get to another workspace.
Receiving notifications is complicated because users often have to decode the message to find where the new message is located and which workspace the message is sent.
Finally, shared channels/workspaces can be problematic when sharing sensitive information. After implementing shared channels, everyone from workspace A and everyone from workspace B will be privy to seeing all the sent messages. There are some solutions to shared channels, such as direct messaging or making a new channel, but that involves extra steps and confusion.
The problems that Slack faces, AirSend fixes. Instead of having various workspaces, AirSend offers one workspace with multiple channels. Users can work with internal and external clients without ever having to switch to another workspace. The elimination of extra workspaces makes it less confusing and easier-to-use.
Secondly, AirSend notifications let you know where your message is posted and in which channel. Slack lets you see what message and which channel, but not which workspace. Finally, unlike Slack, AirSend offers read receipts, which is perfect for active conversations.
We provide an in-depth analysis of a Slack workspace, what they offer, and the problems users face when using the product. We also included an alternative solution- AirSend. AirSend solves the issues that Slack has yet to solve. To see more Slack vs. AirSend, check out our last post: Slack Connect vs. AirSend.
As you might have guessed, we have a new and big update! AirSend is now an extension for GSuite. Refer to old emails and attachments for a current conversation, and send them directly to your desired AirSend channel from your email! Keep teams in the loop, by sending updated emails from an outreach campaign to AirSend. Below is a video of how our extension works
Here are the steps on how to add AirSend to your Gsuite:
Visit Google Marketplace, and search for AirSend. Or you can click here to get to the page faster.
Click “Install.”
Verify the email you want AirSend to be installed with.
Visit your email.
Click on the AirSend logo located in the right panel.
Click on “Authorize Access.”
An AirSend popup window will open, click “authorize access.”
I’m sure as you all know, we are heavy users of AirSend. With industries turning to a remote work solution, users must have a reliable working digital chat/workspace. Today, we are going to list nine super easy AirSend tips to help with remote work.
Create an Announcement Channel
With all the hubbub going around, and everyone staying home, it isn’t easy to keep in the loop. That is why we feel it is vital to have an announcement channel. All employees can gather the latest updates on an announcement channel and partake in chatting with other employees.
Create a Status Report Channel
Status reports allow for everyone in the company to see what their colleagues are doing. AirSend features markdown language, which makes status reports look neat, organized, and professional. At AirSend, our employees contribute status reports every week- that way, everyone knows what existing, and upcoming projects are happening.
Implement Task Tracking
AirSend features built-in task tracking. With our task tracking system, users can
Assign specific tasks
Set reminders
Include a description
Establish what kind of task it is (coming soon)
Set due dates
As you are all aware, setting tasks gives everyone in the channel an idea of what everyone is doing. Additionally, setting up tasks serves as a great weekly planner for what everyone will be doing.
Create Custom Folders and Files
My favorite feature with AirSend is that the tool does not require a third-party file-sharing system. Instead, AirSend offers a complete built-in file storage system. Users can create, organize, and move custom folders. Users can also upload and move files around. In addition to having a full folder/file view in each channel, AirSend features a centralized view of ALL files and folders from each channel. From this all-in-one view, users can see/organize current and deleted files and folders. Finally, each user receives 100GB of free file storage.
Organize your Wiki
Think of your wiki as a giant notebook or inner web editor. Your wiki is the first thing members will see on your channel. This wiki summarizes what the channel is. Furthermore, when editing the wiki, employees have full access to creating and uploading files and folders. Like a notebook, users can easily view all files with a click of a button. You can edit the wiki using markdown language, which makes the display professional and organized. Finally, users can link local files or external URLs within the wiki, making getting to the destination more accessible and faster.
Have a Meeting Anytime, Anywhere
Having a digital workspace cannot only rely on asynchronous communication. In a remote work environment, workspaces must offer both asynchronous and synchronous communication. AirSend offers built-in web conferencing as a form of synchronous communication. Instead of hosting a meeting via texting, hosting a meeting through audio and video conferencing allows work to get done ten times faster. Simply because conferencing through audio and video allows getting the message across quicker.
Collaborate with Internal/External Clients with Email
AirSend offers a text-to-email feature. This means that users who already have an AirSend account can send messages from AirSend, and the client will receive it to their email. Clients and team members can also send messages and share files to AirSend using their email. The other major plus is that clients do not need an AirSend account. AirSend users need to add the external client’s email address to the AirSend channel. After adding the client’s email address, the AirSend user and external client can communicate and share files using AirSend and email. The external client does not need an AirSend account to get work done.
AirSend for GSuite
AirSend’s Gsuite extension is the same concept as using AirSend’s email feature. The difference is that it is a Gsuite extension. The AirSend add-on for Gmail helps you keep and organize important information by allowing you to easily send important emails and email attachments to your AirSend Channels. You can add a message to the email as well. This extension helps when email chains get too long, would like to share an article sent to your email and plan meetings. Here is how the add-on works:
Start by installing the AirSend for Gmail Add-On.
Open any email and click on the AirSend icon on the right-hand side of your Gmail inbox.
Choose the AirSend Channel you want to forward the email.
Add a message and check the “Include email attachments” box if applicable.
Click send, and you’re good to go!
Setup your Workspace
It is efficient to create a personal workspace within the same tool you use to conduct team/client collaboration. Within your workspace, you can create and manage your tasks, store important files, and customize your wiki to maximize workflow. You can even copy and paste essential articles to refer to for later.
Summary
Some of these tips are quick and easy to implement for a remote work setting. Other tips are meatier, geared towards helping you think about the foundations you’ll need for a distributed workforce.
We recently wrote about the “Top Android Apps for Voice and Video Calls,” and now it is time to write about our five favorite team chap apps for iOS for remote work in 2020.
As we also previously mentioned, we need smartphones to communicate efficiently. However, having a bare-bone smartphone is not enough to get by. We need apps that range from workflow, organization, planning, and of course, communication. Here are five team chat apps for iOS for remote work in 2020.
AirSend brings everything you need to get work done into a single, elegant workspace. No more switching between apps. Send messages, share and organize files, and complete actions all in one place so that you can focus on what you do best. AirSend’s iOS app features:
Voice and video calling
Task management
File organization/sharing
Wiki management
Send messages
AirSend voice/video calling is unlimited across all plans. Further, AirSend offers a push-to-start calling feature. Having a voice and video call feature in addition to workflow management features makes getting work done faster.
Kakao is an easy-to-use and straightforward messenger app. Workers can enjoy unlimited free calls with fellow Kakao users. Further, employees can:
Chat from anywhere
Send up to 100 MB files
Set chat room transparency
Voice/video calls on PC
Voice filters
Live talks
Calendars
Animated emoticons and pretty themes
And a whole lot more
Additionally, Kakao works amazing across all types of platforms. Kakao is one of those underground chat apps that not a lot of private industries know. But once discovered, Kakao can be an entertaining app to use.
I’m sure as you and the rest of the world know, Slack is the heavy-weight champion of team communication. Slack features:
File sharing
Video and Audio Calls
Collaboration with internal and external partners
Integrations
Channel organization
The great thing about Slack is its prominent, powerful integration system. Workers can integrate over 500 apps to help maximize productivity. The bad thing about Slack, however, is that it costs money to get the premium features. Most private industries are on Slack’s free plan, which includes limited features and functionality. If you are looking for an excellent Slack alternative that is also free, check out our “Top 7 Free Slack Alternatives.”
Twist is a chat platform built by an internationally distributed team at Doist. Ideally, Twist makes it much easier to keep track of a conversation and refer back to it later. They also target remote teamwork, making it suitable for an organized communication hub, share updates, and keep track of messages after several years. Some unique features to Twist are:
Structured channels
Threads
Direct messaging
Status updates
Company-wide transparency
Some highlights to Twist is the organization of threads to keep discussions in order. Organized threads are helpful for companies that have a lot of employees. Unlike most other chat platforms, Twist lets you disconnect to focus on your work. It is similar to a “do not disturb” mode that you would find on your iPhone.
A con to Twist is that in their free package, they do not offer as much compared to other team chat apps for iOS. Twist gets the primary job done, but if you are looking for more usage in a free tool, Twist may not be ideal.
Chanty is a simple AI-powered tool. One of Chanty’s big selling points is that they keep a balance between features and usability, hence the simple and easy-to-use design. Chanty features:
Task management
Unlimited messages
Audio and Video calling (in the paid version)
Organization with Teambook
Pin message and ‘@’ mentions
Code snippets with dev-friendly formatting
While Chanty is an excellent team chat and collaboration tool, they are not ideal for large teams. There is a limit of 10 users and 10 GB of storage per team in their free plan. Finally, while the web UI is impressive, the design layout in iOS is a little lacking. Still, if you are more of a feature-focus type of worker, Chanty may be worth a shot.
The best Facebook Groups alternative for professional communities.
Building community is important for every brand, business, or creative. Whether the concept behind Kevin Kelly’s 1,000 True Fans is true or not, successful enterprises gather and engage people.
Traditionally, people have used tools like Facebook Groups or Discord to organize and engage with their community members. But if you’ve ever been in a Facebook group or Discord server, you know there are huge downsides to using these platforms. Especially if you are trying to run a professional group or program.
This blog post is going to discuss the downsides of Facebook Groups and Discord and then show you how AirSend’s unique tools and organization can help when it comes to community building.
Limitations of Facebook Groups and Discord
All of the limitations of Facebook Groups and Discord fall into one of two categories: lack of organization or lack of professionalism.
Lack of Organization
Social platforms like Facebook and Discord are fun and addicting due to their immediacy. New posts pop up on your feed, then disappear. There’s always something fresh and interesting to look at. The same features that make these platforms fun make them unsuitable for building a professional community.
The only way to organize evergreen content is to pin posts, but that isn’t enough for most professional communities. Where do you put the PDF worksheets that every new member should get? How do you make sure everyone sees your new video before it gets lost in the sea of other posts and messages?
The inability to control what your members see, when they see it, and provide permanent access to essential content are the greatest limitations of Facebook Groups and Discord.
Lack of Professionalism
The other limitation is the lack of a professional feel and experience. Facebook groups and Discord servers are great for a variety of groups: book clubs, friend groups that want to stay connected after graduation, and gamers, to name a few. But when it comes to professional communities, the user interface and features may give people the impression of being too casual.
AirSend for Professional Communities
This is where AirSend comes in. With AirSend, you can create public and private Channels to accommodate any professional community.
Send and receive messages quickly from anywhere with AirSend’s mobile and desktop apps.
Within these Channels, you can still send and receive messages just like with Groups and Discord. But features like the Wiki and file organization system (see below) make organizing and accessing content easy for you and your community members.
Write important information down in the Wiki so that everyone stays on the same page.
Organize files in folders that community members can access at any time.
And finally, as you can see, the AirSend interface is simple and professional, unlike Groups and Discord.
Ready to Try AirSend?
If you’re itching to ditch Facebook Groups and want to see how easy it can be to run your professional community using AirSend – sign up for your free account here.
