One of our goals with AirSend is to deliver the ideal team chat tool. A tool that can be used to communicate with team members as well as outside clients. That being said, we know we still have plenty of work left to do. To further develop an excellent product, it requires feedback. Our solution: a team chats app survey. What better way to develop a product than by the voice of the people? 

We thought that by creating a survey on team chat apps, we would hear the most honest feedback of what people look for in a team chat app. We received some very fascinating feedback, and we want to share them with you. Please note that this survey does not pertain to AirSend or the company in any manner.  Additionally, we think it will be more exciting if we release the results to each question every week. Without further ado, let’s dive in with a bang and show the most impressive results.

Question Two: What do you look for in a Team Chat App?

Capture from Survey

As you can see from the results having a team chat app that is easy-to-use with a 58.33% vote takes the lead. After that comes, 

  • Collaboration/All the Above: 54.17%
  • Organization: 41.67%
  • Security: 37.50%
  • Design: 33.33%
  • Customization: 29.17%
  • Community: 20.83%


Based on the results listed above, it can easily be concluded that the vast majority look for an easy-to-use team chat. From the graph above, we can speculate that most people look for a team chat app that is clutter-free, with the right amount of UI. Having this outlook will help users get work done faster. In essence, team chats that people love to use should also be easy-to-use.

As I’m sure you are already aware, we preach that AirSend is a simple and easy-to-use communication platform. So, seeing these results made us thrilled. As previously mentioned in other blog posts, we want to create a versatile uncomplicated team chat tool. A tool that doesn’t require over 500+ integrations, multiple accounts, and confusing UI’s and UX. 

We believe that with AirSend’s clean and simplistic UI design, the usability of the product will be effortless. We offer all the built-in tools required to help get work done faster, such as task management, a shared workspace (a.k.a.the wiki), and premium file storage. 

Did you know that we are offering AirSend Pro free for one year if you sign up before May 15?

Finally, we want to conclude that we use AirSend for our marketing teams. Even though AirSend is our product, we sincerely believe that AirSend can help your organization, too. Give us a try and let us know what you think!

AirSend is a versatile digital workspace to share files, send messages, and complete tasks. See how AirSend can help you.