Due to the Coronavirus, there is an increased dependency on communication tools for remote teams. Imagine a company that has multiple teams across the globe. For global teams to work, there needs to be a working communication tool that allows productive conversations. Skype used to be the solution for remote teams.

However, there are rumors that Microsoft will be shutting down Skype as of July 31, 2021. Microsoft’s goal is to encourage people to start using Teams. But, not everyone likes using Teams due to its complexities. To see alternatives to Microsoft Teams, click here.

If you are a person using Skype, there are more holistic alternatives that can deliver more than what you have. To figure out which communication tool is best for your remote teams, we compare AirSend and Skype.   

Skype

Skype is a communication platform that specializes in VoIP between computers, tablets, and mobile devices. What this means is that users can call via audio or video with clients. Skype also provides instant messaging services. 

The neat thing about Skype is that it is excellent for one-on-one and group conversations and works wherever you are. Skype’s UI is simple, which makes the usability of the product easy to use. With Skype, you can also record meetings. Users can also share files up to 300 MB.

Skype is also great for sending meeting links. However, calling via video or audio and having conversations is the only thing you can do with Skype. Skype lacks the proper essentials needed in business communication tools. A few essentials Skype lacks are task management and note-taking.

While it is important to have a reliable communication tool, especially for remote teams, it is also important to have tools that help get the job done. Preferably tools that are found within a communication tool, such as AirSend.

AirSend

AirSend is a simple communication tool designed for remote teams. Our platform provides built-in:

  • Conversation spaces
  • Video and audio calling
  • Sharing files/notes
  • Task and Business management

AirSend’s capabilities will allow remote teams to work better and faster. No more distractions, everything is found in one space. Even more notable is that users can also plan and communicate on upcoming projects from multiple devices. Working from any device allows users to constantly stay in the loop without missing a beat.

Furthermore, our user interface carries a sleek and simplistic design. A clean design allows users to view all features needed for a channel, such as writing/tracking notes.

Finally, AirSend can do large file transfers, downloads, and uploads. 

Summation

Our goal with AirSend is to do less with more. Our mission is to be the #1 communication tool for remote teams. 

We want to deliver a communication tool that allows you to take care of all your business needs in one space.

AirSend is a versatile digital workspace to share files, send messages, and complete tasks. See how AirSend can help you.

Did you know, digital transformation helps businesses be more nimble and productive? What is digital transformation? Digital transformation is the integration of digital technology into all areas of business, such as Human Resources, Accounting, Engineering, and Marketing.

Digital transformation is also taking manual processes, like collecting/filing new hire applications and converting it into a digital process. AirSend can help take manual tasks, such as filing and communication, and automate them.

AirSend’s channels allow H.R. departments to hire, interview, and onboard new employees seamlessly. Let’s discuss how this is all possible. 

How to Make a Channel

For those who are not familiar with how to make a channel with AirSend, we left a short video to help get you started. Now, let’s talk about the possibilities of hiring, interviewing, and onboarding new employees with AirSend. 

In each channel, users have access to a built-in conversation space, task management, file storage, and a notebook. These tools allow H.R. departments to seamlessly: 

  • Carry discussions
  • Host meetings
  • Plan for the week with a to-do list and a notebook 
  • Find all their essential files in one space.
AirSend channel view. Image of AirSend channel

Another cool and useful feature is that departments can have as many notes as they desire within their notebook! Crazy, right?

AirSend wiki view. Image of wiki in AirSend. AirSend notebook

What this means is that your note section isn’t limited to one space. Users can make as many files and folders within their digital notebook. 

Having these capabilities makes it easy for H.R. departments to get their work done better and faster. The next question we must ask is how to conveniently onboard new employees. Channel Templates!

How to Make a Channel Template

Image of create a new channel with AirSend

Having a channel template is a fast and easy way to onboard new hires. Essentially, you create an onboarding channel that has everything new hires’ need to get started. When it comes to making a channel with the applicant, you can copy from the original onboarding channel, and the applicant will conveniently have everything they need from the onboarding channel.

Image of AirSend channel view

Now, let’s discuss public channels. AirSend’s public channels are a great way to have outside applicants ask questions about job postings, future opportunities, and job descriptions. 

How to Make a Public Channel

For those who are not familiar with how to make a public channel with AirSend, we left a short video and a link to a previous blog post to help get you started. In a few steps, this is how you create a public channel: 

  • Make a channel
  • Check off “Make Channel Public”
  • Customize your channel
  • Share your public link address, so applicants can easily ask questions

By allowing applicants access to your public channel, departments can easily and quickly answer questions. If you prefer not to answer questions through a public channel or prefer not to ask a question in a public channel, there is an alternative. By hovering on the user’s/employer’s profile picture, you can now send a direct message.

Having a public channel is an excellent way for employers to connect with applicants and vice versa. Updates from employers can also be posted on a public channel, allowing everyone to stay in the loop. If you are afraid of spammers spamming your channel, no problem. AirSend now has moderator functionality, so you can control who has access. 

Summation

The way we work is changing. We are progressing and innovating with technology. Traditional methods and the way we currently do things will now become more accessible. We will connect with others faster, work better, and grow our businesses into empires. But to do that, we need a tool that processes the manual work and turns it into digital work. A tool like AirSend.  

AirSend is a versatile digital workspace to share files, send messages, and complete tasks. See how AirSend can help you.

Alright, folks. It’s time for another update to our Android app, AirSend. Our mission is to deliver an app that allows productivity to happen from one space. To do that, we made some slight improvements to our app. Here is what they are:

  • Dark Mode
  • Direct Message
  • UX Improvements: quoting messages

Without further ado, let’s dive into the latest AirSend Android updates!

Dark Mode

AirSend Android main channel view in dark mode

Android app users can now experience a new feel to AirSend with full dark mode support. With less strain on the eyes, users can now work seamlessly into the night. 

Direct Message

Android app users can now seamlessly DM other team members or groups from within a channel. Click on the user’s picture and a drop-down option for direct messaging will be available. Direct messaging offers minimum clicking, so users can seamlessly chat one-on-one with other team members, and not lose a beat from the main discussion.

UI Improvements

Users can now view clear date separators, read receipts, and a slide-right option in which you can quickly quote and reply to the specific message. By sliding right on a specific message, users can send messages faster, thus getting work done faster. See the video above!

How to leave us Feedback

We are always seeking to improve our product, so all feedback is appreciated. To find out where to leave comments and/or suggestions, you can visit our public channel or visit us at our support page.

AirSend is a versatile digital workspace that allows users to share files, send messages and complete tasks. See how AirSend can help you.

Image of AirSend discover page.

We are back with another blog post on Discord vs. AirSend Design Edition. We recently wrote about Discord vs. AirSend Community Edition, which you can read about by clicking here. In this blog post, we are going to get a little bit technical on UI and UX capability on both community platforms. After all, when choosing the ideal chat/group software, two of the most important decision factors are UI and UX. 

Without further ado, let’s talk Discord vs. AirSend: Design Edition.

UI Design

UI is the design and visual appeal of a product, basically the user interface. Additionally, UI is used for branding, planning/creating product layouts (wireframes), typography, and visual design. You know when people say, “appearance is everything,” or “first impressions are the most important”? Well, it’s true. When deciding on a product to use, the first thing we notice is visual design. What and where are the layouts, the color chosen, the font, size, and color of texts, and even graphics.

More often than not, when a product does not catch our eye, we are less inclined to use it. Now that we have given an idea of what UI design is like, let’s take a look at Discord and AirSend.

Discord

Discord main channel view

Based on the first appearance, we can see that Discord’s UI is incredibly busy looking. On the right-hand panel, you can see a list of the members, moderators, patrons, and creators of the server, all in different colors.

Alternatively, on the far left side of the panel, there is a list of servers. Next to the panel of servers is another panel; which are the customized channels created for the specified server. There are also voice channels. In the middle is the conversation space. 

The great thing about Discord’s UI is that it is organized. However, having the layout super organized, leaves the product to feel and look a bit overwhelming to some users.

Additionally, servers that have a lot of channels with an amazing amount of notifications to them can appear exhausting to look at or even exhausting to check.

Finally, with servers that have over 200+ members, the conversation medium can appear daunting. This is especially true when you have multiple people chatting simultaneously on several channels. 

AirSend

AirSend public channel At Home Cooking

With AirSend’s UI design, users can immediately see that it is a cleaner look. There is not so much clutter compared to Discord. Instead of showing members on the right-side panel like Discord, AirSend has built-in functions. These functions are Actions, Files, and Wiki. We will explain those features in the UX section of this blog. On the left side panel, are channels. In the center is the conversation space.

Remember that the basic layout of Discord is the server, channels, and conversation space. AirSend eliminates the complexity that Discord presents by creating a simplistic layout. Instead of having three steps to getting to the conversation space, AirSend has two. Channel to conversation space. Having a simplistic UI allows for increased focus. 

Think about it. With AirSend, users can easily shift their focus from one context to another. The context representing the channels. With Discord, most users have a harder time focusing because for one the UI is busy, and secondly, it takes quite a few clicks to get to the designated conversation space. 

While both platforms are arguably designed for productivity, it all really comes down to what design you look for that can guarantee maximized productivity. Let’s get into usability.

UX Capabilities

UX short for user experience is a person’s emotions and attitudes about using a particular product or service. A person’s emotions and attitudes are influenced by the functionalities and capabilities of a product or service. Hence a cycle of user experience. It is also important to note that there are some attributes that make UX a success. Those are:

  • Valuable
  • Usable
  • Useful
  • Findable
  • Credible
  • Desirable
  • Accessible 

Usually having a product that carries these attributes are what defines a product successful. Let’s get into the comparison

Discord

Discord Warframe channel

Let’s get to the bottom line of Discord’s UX.  With Discord, you can, 

  • Pin messages
  • Hide members list
  • Tagging 
  • Mute notifications
  • Create invites if the creator of the server gave permission
  • Assign roles to everyone in the channel 
  • Create bots

In summation, Discord has a lot of capabilities and functions. Discord is ideally targeted to the gaming community, so having a complex design with access to code, create bots, assign roles, etc, is really helpful. But sometimes not all features are findable. I use Discord quite often, and until recently, I had no idea you could organize your servers with other servers.

As far as the desirable aspect, there are some things I personally still desire. Like, read receipts. Discord has no read receipts, so you don’t know when a community member, or a coworker, reads your message. Discord is definitely useful to a certain extent. The gaming extent. As far as usability, Discord can appear overwhelming at times, and still finding out new features after three years of using the software can be surprising. 

AirSend

Clean and Simple UI Design AirSend

So the golden egg with AirSend is that everything is located in one space. AirSend lets you seamlessly switch between channels, with a ready mind to focus. You can assign tasks to anyone who is in the channel, easily switch to organizing files, and working with others to creating a collaborative shared workspace.

There is also a public link feature for creating intimate groups of shared interests. Finally, there are customizable features to AirSend, such as uploading a channel background (great for branding) and uploading a channel logo. 

Results

AirSend and Discord are both wonderful products. AirSend exceeds Discord in terms of productivity. Discord exceeds AirSend in terms of community.

But, the bottom line is that UI and UX go hand-in-hand. Yes, there are specific attributes that make UI and UX  succeed in their own way, but without having the other element, it will become difficult for the product to succeed. 

  • Private collaboration channels combine the best of chat, email, to-do lists, and file sharing
  • Allows remote collaboration for all types of professionals to work with their clients
  • Insight into remote work and file-sharing behavior led to a new product with a seamless workflow across internal and external teams

AUSTIN, Texas–(BUSINESS WIRE)– CodeLathe, the company behind a widely used enterprise file services platform used by millions of customers around the world, today announced AirSend, a new product that allows people-centric collaboration with customers, clients, and teams.

AirSend is free for one year to all SMBs and professional service firms to help with their remote collaboration and communication needs. AirSend’s solution puts all the information for a client or project—messaging, files, tasks—on a single screen, reducing the need to switch from one app to another.

“When we started building AirSend five months ago, we never thought remote work would become a global phenomenon,” said Venkataragavan Ramasamy, COO of CodeLathe. “We just wanted to make a good collaboration product that would work for remote teams like us.”

As a geographically distributed, remote-first company, CodeLathe has team members in 14 countries and five continents in addition to its Austin headquarters. AirSend incorporates the ideas and concepts learned from leading an international remote-working team.

Other collaboration tools like Slack and Microsoft Teams require users to integrate the software with other products like Google Drive for file management or Trello for task management. AirSend is contextual: each channel provides a dashboard view of all the necessary information within the context of a single client or project.

Today’s work environment is crippled by context switching as people move between separate apps for email, IM, documents and to-do lists. Studies by the American Psychological Association have found that the brief mental blocks created by shifting between tasks can cost as much as 40 percent of someone’s productive time. The problem of context switching increases with a remote workforce that is subjected to even more distractions.

“We see the negative impact of context switching from our FileCloud customers because we have an inside view on how people work and share files,” said Madhan Kanagavel, CEO of CodeLathe. “Imagine if AirSend helped reclaim just 15 minutes of productivity per day for 10 million people. That would be 625 million productive hours per year or $10.6 billion of additional productivity.”

At the heart of AirSend are its individual channels, which integrate chat conversations, track the next steps and organize large files with up to 100 GB free storage. Combining those actions into a single channel eliminates the need for managing individual email folders, separate client Slack channels and separate cloud storage apps. Each channel has all of the tools needed to get work done. Customers can:

  • Send messages: Have seamless conversations with clients in private channels. Messages also work with email, so clients don’t need to have an AirSend account.
  • Organize files: Securely share and organize files using AirSend’s powerful file management system.
  • Track open items: Assign actions to channel members to track and complete a to-do list quickly in one place.
  • Find everything fast: Find channels, messages, members, files and open items in seconds.
  • Create a guidebook: Share key information with clients like notes and links with a built-in wiki for easy reference.
  • Collaborate with anyone from anywhere: AirSend is built for teams that work across organizational boundaries and offers the possibility of unlimited shared channels for both internal team members and outside clients to collaborate.

Along with the free one-year term, CodeLathe is also providing free 30-minute consultations to SMB teams on remote work.

Sign up for AirSend now at airsend.io or in the Apple or Google app store.

About AirSend

AirSend is a communication platform that brings all your conversations, files, tasks and notes into one contextual workspace to get work done faster and better. AirSend is developed by CodeLathe Inc., a remote-first company. AirSend is targeted at professional firms, teams, and SMBs to offer powerful collaboration, communication, and work-sharing between team members and clients. The company offers two products, FileCloud—an award-winning enterprise file services platform and AirSend—the world’s first-ever contextual workspace built for remote work, used by millions of customers around the world. For more information, visit http://www.airsend.io/.

Do you ever wish to communicate with like-minded people who have synonymous interests, hobbies, theories, or ideas?? Do you also wish to have conversations in which you can opt-in a private only intimate setting? We have your solution. AirSend. In today’s blog post, we will give you the step-by-step process of how to create a secure channel to have the best conversations of your life.

How to Create a Community

We believe communication should be the focal point between every relationship built. To do so we needed to create a platform that allows for an intimate setting. One, where unlike others, you can solely chat with others on the specified interest. In the video below we present a how-to scenario on how to create a Community.

With so many people in a group, the noise-to-signal ratio is high. Put another way, the hundreds of notifications (noise) you receive from Facebook Groups are usually irrelevant messages that do not pertain to you.

With AirSend it is the opposite. Anything you send in the channel is relevant to what you want it to be. AirSend is perfect for creating deep and meaningful conversations in a close-knit community. A community that is involved in their interest/hobbies, and who wish to spread their passion to other like-minded individuals.

Through tight security measures, you have the pleasure of sending invites to those you want in your community. Additionally, you can customize your built-in wiki, assign actions, and assign files. In other words, AirSend is a platform that builds communities through invite-only. Whereas with Facebook Groups or Discord, for example, there are thousands of people who join groups.

Image of AirSend Channel

Our Purpose

We want our communities to feel inspired when they use AirSend. Compared to Discord and Facebook Groups, where they too have invite-only, they also have hundreds of members in their specified community. How is one supposed to feel a part of their community when there are endless threads of conversations happening, and you aren’t sure where to jump in??

AirSend relieves this pressure, by allowing you to control the channel the way you want to, and to have the perfect conversation with a few other people. We want you to have innovation. We wish for you to feel the excitement of having an amazing conversation through a technological medium.

Much like Discord and Facebook Groups, AirSend strives to build communities. BUT the difference that sets us apart is innovation. AirSend strives to create close-knit communities. This allows for ease of communication and 24-hour exchanges of ideas, theories, comments, interests, likes and dislikes, everything.

Image of AirSend channel

The Essence of AirSend

We believe that having a great conversation should include efficient and, if possible, limited context switching. In other words, creating a micro-networking environment.

What is micro-networking you might ask? Well, as the name implies, micro-networking involves networking in a small secure environment through one platform. I.e. Micro. We are the first-ever platform to deliver innovation through micro-networking.

With a clean UI design, micro-networking has never been clearer. Unlike Discord where the visuality is overwhelming, AirSend has a clear cut design, made for accessible and visually appealing clicking. With AirSend you can feel comfortable having the conversations you love.

AirSend allows you to customize your built-in community using our wiki. Further, we give you the efficiency of context switching and uploading and sharing files. Best of all there are several designated locations to see your files uploaded. In your specified channel, and in your profile center where you can see ALL the files from your various communities.

We strive for our clients to feel inspired to innovate when they converse with their community. Building your own micro-network is the new medium to innovate. AirSend is the new medium.

AirSend helps with community building by creating a versatile digital workspace to share files, send messages, and complete tasks. See how AirSend can help you.